Customer relationship management : integrating marketing strategy and information technology
Year of publication: |
2003
|
---|---|
Authors: | Zikmund, William G. ; McLeod, Raymond ; Gilbert, Faye W. |
Publisher: |
Chichester [u.a.] : Wiley |
Subject: | Beziehungsmarketing | Relationship marketing | Marketingmanagement | Marketing management | Informationstechnik | Information technology |
Description of contents: | Table of Contents [gbv.de] ; Table of Contents [loc.gov] ; Description [loc.gov] |
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