Customer relationship management : organizational and technological perspectives ; with 13 tables
Year of publication: |
2003
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Authors: | Rajola, Federico |
Publisher: |
Berlin : Springer |
Subject: | Beziehungsmarketing | Relationship marketing | Projektmanagement | Project management | IT-gestütztes Marketing | Computer-assisted marketing | Bankmarketing | Bank marketing | Finanzsektor | Financial sector | Theorie | Theory | Italien | Italy | Data Warehouse | Data warehouse | Kundenmanagement | Integriertes Management |
Description of contents: | Table of Contents [swbplus.bsz-bw.de] ; Description [swbplus.bsz-bw.de] ; Description [loc.gov] |
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Kerner, Simone, (2002)
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Fridgen, Michael, (2005)
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Customer data integration : reaching a single version of the truth
Dyché, Jill, (2006)
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Customer relationship management : organizational and technological perspectives
Rajola, Federico, (2003)
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Managing knowledge in large‐scale virtual projects: a community‐based approach
Marabelli, Marco, (2013)
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Ambidexterity in Service Organizations: Reference Models from the Banking Industry
Marabelli, Marco, (2012)
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