Customer Responsiveness: Getting it Fast and Right Through Impatience and Intolerance
| Year of publication: |
2002
|
|---|---|
| Authors: | Meehan, S. ; Dawson, C. |
| Published in: |
Business strategy review. - London : London Business School, ISSN 0955-6419, ZDB-ID 10857023. - Vol. 13.2002, 4, p. 26-37
|