Customer retention : an integrated process for keeping your best customers
Michael W. Lowenstein
| Year of publication: |
1995
|
|---|---|
| Authors: | Lowenstein, Michael W. |
| Publisher: |
Milwaukee, Wis. : ASQC Quality Press |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXI, 179 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-87389-257-7 |
| Source: |
Persistent link: https://www.econbiz.de/10004306224