Customer satisfaction and internal control
Ting Chen, Xiaotao Kelvin Liu, Chi Wan, Yakun Wang
| Year of publication: |
2024
|
|---|---|
| Authors: | Chen, Ting ; Liu, Xiaotao Kelvin ; Wan, Chi ; Wang, Yakun |
| Published in: |
Journal of management accounting research : JMAR. - Sarasota, Fla. : Assoc., ISSN 1049-2127, ZDB-ID 1101530-5. - Vol. 36.2024, 1, p. 27-53
|
| Subject: | customer satisfaction | internal control weakness | product ratings | Amazon.com | operating complexity | Kundenzufriedenheit | Customer satisfaction | Internes Kontrollsystem | Internal control | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.2308/JMAR-2022-073 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014507695