Customer satisfaction at public hospitals in Pakistan : PAKSERV application
Muhammad Kashif; Umair Altaf; Hafiz M. Ayub; Umer Asif and John C. Walsh
| Year of publication: |
2014
|
|---|---|
| Authors: | Kashif, Muhammad ; Altaf, Umair ; Ayub, Hafiz M. ; Asif, Umer ; Walsh, John C. |
| Published in: |
Global business review. - New Delhi [u.a.] : Sage, ISSN 0972-1509, ZDB-ID 2004354-5. - Vol. 15.2014, 4, p. 677-693
|
| Subject: | Public hospitals | SERVQUAL | PAKSERV | service quality | Pakistan | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011347022