Customer satisfaction barometers and economic development : an explorative ordinal regression analysis
| Year of publication: |
2008
|
|---|---|
| Authors: | Grigoroudis, E. ; Nikolopoulou, G. ; Zopounidis, Constantin |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 19.2008, 5/6, p. 441-460
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Index | Index number | Regressionsanalyse | Regression analysis | Wirtschaftswachstum | Economic growth | USA | United States | Schweden | Sweden | Norddeutschland | Northern Germany |
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