Customer satisfaction-based mispricing : issues and misconceptions ; rejoinder
Robert Jacobson; Natalie Mizik
Year of publication: |
2009
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Authors: | Jacobson, Robert ; Mizik, Natalie |
Other Persons: | Fornell, Claes (contributor) ; Mithas, Sunil (contributor) ; Morgeson, Forrest V., III. (contributor) ; Ittner, Christopher (reviewed) ; Larcker, David F. (contributor) ; Taylor, Daniel (contributor) |
Published in: |
Marketing science. - Catonsville, MD : INFORMS, ISSN 0732-2399, ZDB-ID 883054-X. - Vol. 28.2009, 5, p. 836-845
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Saved in:
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