Customer satisfaction in the banking sector: a study of SBI and HDFC
Ritika Gauba; R. C. Mishra
| Year of publication: |
2013
|
|---|---|
| Authors: | Gauba, Ritika ; Mishra, R. C. |
| Published in: |
Praj̄nȧn : journal of social and management sciences. - Pune : National Institute of Bank Management, ISSN 0970-8448, ZDB-ID 190581-8. - Vol. 42.2013, 2, p. 163-184
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Bankgeschäft | Banking services | Indien | India | 2011 |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | SBI = State Bank of India HDFC = Housing Development Finance Corporation Limited |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010223550