Customer satisfaction in the restaurant industry: an examination of the transaction-specific model
| Year of publication: |
2006
|
|---|---|
| Authors: | Andaleeb, Syed Saad ; Conway, Carolyn |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 20.2006, 1, p. 3-11
|