Customer satisfaction prediction in the shipping industry with Hybrid Meta-heuristic approaches
Stelios Bekiros, Nikolaos Loukeris, Nikolaos Matsatsinis, Frank Bezzina
| Year of publication: |
2019
|
|---|---|
| Authors: | Bekiros, Stelios ; Loukeris, Nikolaos ; Matsatsinis, Nikolaos ; Bezzina, Frank |
| Published in: |
Computational economics. - Dordrecht [u.a.] : Springer, ISSN 0927-7099, ZDB-ID 1142021-2. - Vol. 54.2019, 2, p. 647-667
|
| Subject: | Data mining | Decision support systems | Multi-criteria decision analysis | Neural networks | Preference models | Rough sets | Shipping | Neuronale Netze | Management-Informationssystem | Management information system | Data Mining | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Kundenzufriedenheit | Customer satisfaction | Schifffahrt |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10614-018-9842-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012134340