Customer satisfaction with e-services : the case of an online recruitment portal
Veronica Liljander, Allard C. R. van Riel and Minna Pura
| Year of publication: |
2002
|
|---|---|
| Authors: | Liljander, Veronica ; Riel, Allard C. R. van ; Pura, Minna |
| Published in: |
Electronic Services. - Wiesbaden : Gabler, ISBN 3-409-11836-5. - 2002, p. 407-432
|
| Subject: | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Arbeitsvermittlung | Employment office | Internet | Finnland | Finland | Digitale Plattform | Digital platform |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben In: Electronic Services |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001652832