Customer satisfaction with game and service experiences : antecedents and consequences
Masayuki Yoshida; Jeffrey D. James
| Year of publication: |
2010
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|---|---|
| Authors: | Yoshida, Masayuki ; James, Jeffrey D. |
| Published in: |
Journal of sport management : the official journal of the North American Society of Sport Management. - Champaign, Ill. : Human Kinetics Publ., ISSN 0888-4773, ZDB-ID 1052907-X. - Vol. 24.2010, 3, p. 338-361
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| Subject: | Sportveranstaltung | Sport event | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Japan | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003993201