Customer satisfaction with usage of banks distribution channels: an empirical investigation
Year of publication: |
2008
|
---|---|
Authors: | Jham, Vimi ; Khan, Kaleem M. |
Published in: |
International Journal of Financial Services Management. - Inderscience Enterprises Ltd, ISSN 1460-6712. - Vol. 3.2008, 3/4, p. 283-294
|
Publisher: |
Inderscience Enterprises Ltd |
Subject: | bank services | customer orientation | customer satisfaction | financial distribution channels | financial services | Indian banks | internet banking | India | e-banking | online banking |
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