Customer Service by Ricardo Machado and Colins Diggines (2012). Cape Town, RSA. Published by Juta. http://www.amazon.com/Customer‐Service‐R‐Machado/dp/0702177962, $46.50. ISBN 978‐0‐70217‐796‐5. 196 pages.
| Year of publication: |
2013
|
|---|---|
| Authors: | Erasmus, Alet C. |
| Published in: |
International journal of consumer studies. - Oxford [u.a.] : Blackwell Science, ISSN 1470-6423, ZDB-ID 20451891. - Vol. 37.2013, 4, p. 466-466
|