Customer service training 101 : quick and easy techniques that get great results
Renee Evenson
| Year of publication: |
2010 ; 2nd ed
|
|---|---|
| Authors: | Evenson, Renee |
| Publisher: |
New York, NY [u.a.] : AMACOM |
| Subject: | Coaching | Kundendienst | Kundenmanagement | Customers services. | Customer relations. | Employees--Training of. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | VII, 230 S. : Ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-0-8144-1641-9 ; 0-8144-1641-1 |
| Source: |
Persistent link: https://www.econbiz.de/10008686720