Customer-specific adaptation by providers and their perception of 3PL-relationship success
Year of publication: |
2011
|
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Authors: | Large, Rudolf ; Kramer, Nikolai ; Hartmann, Rahel |
Published in: |
International journal of physical distribution & logistics management : IJPD & LM. - Bingley : Emerald Publishing Limited, ISSN 0960-0035, ZDB-ID 184279-1. - Vol. 41.2011, 9, p. 822-838
|
Subject: | Lieferkette | Supply chain | Logistikunternehmen | Logistics provider | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Transaktionskosten | Transaction costs | Deutschland | Germany |
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