//-->
E-commerce development and household consumption growth in China
Luo, Xubei, (2019)
Quantifying transaction costs in online/off-line grocery channel choice
Chintagunta, Pradeep K., (2012)
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei, (2016)
Customer Portfolio Management in E-Commerce - AnAnalytical Model for Optimization
Sackmann, Stefan,
Transferring Portfolio Selection Theory to CustomerPortfolio Management – The Case of an e-Tailer
Kundisch, Dennis, (2007)
CRM, Kundenbewertung undintegrierte Risk-Return-Steuerung –Zum Status quo des betrieblichen Einsatzes
Sackmann, Stefan, (2007)