Customer switching behaviour in the Chinese retail banking industry
| Year of publication: |
2010
|
|---|---|
| Authors: | Clemes, Michael D. ; Gan, Christopher ; Zhang, Dongmei |
| Published in: |
The international journal of bank marketing : IJBM. - Bradford : Emerald, ISSN 0265-2323, ZDB-ID 3952770. - Vol. 28.2010, 7 (12.10.), p. 519-547
|