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The cycle of customer value : a model integrating customer and firm perspectives
Martelo-Landroguez, Silvia, (2015)
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa, (2017)
How Royal Caribbean navigates stormy seas : a customer value analysis
Weinstein, Art, (2022)
A customer value framework : a tool for opportunity recognition and product concept specification
Smith, J. Brock, (2004)
Promoting effective selling alliances : the roles of trust and organizational differences
Smith, J. Brock, (1995)
Inside opportunity formation : enterprise failure, cognition, and the creation of opportunities
Mitchell, Ronald K., (2008)