Customer views on comprehensive green hotel selection attributes and analysis of importance-performance

Lanji Quan, Jinkyung Jenny Kim and Heesup Han

Year of publication:	2022
Authors:	Quan, Lanji ; Kim, Jinkyung Jenny ; Han, Heesup
Subject:	customer behavior \| emotional well-being \| Green hotel selection attributes \| hotel industry \| importance-performance analysis (IPA) \| sustainable development \| willingness to revisit \| Hotellerie \| Hotel industry \| Konsumentenverhalten \| Consumer behaviour \| Nachhaltige Entwicklung \| Sustainable development \| Kundenzufriedenheit \| Customer satisfaction \| Umweltmanagement \| Environmental management \| Dienstleistungsqualität \| Service quality \| Performance-Messung \| Performance measurement \| Umweltbewusstsein \| Environmental consciousness \| Öko-Produkt \| Sustainable product

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Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1080/10548408.2022.2162657 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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