Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Lanji Quan, Jinkyung Jenny Kim and Heesup Han
| Year of publication: |
2022
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|---|---|
| Authors: | Quan, Lanji ; Kim, Jinkyung Jenny ; Han, Heesup |
| Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 39.2022, 6, p. 535-554
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| Subject: | customer behavior | emotional well-being | Green hotel selection attributes | hotel industry | importance-performance analysis (IPA) | sustainable development | willingness to revisit | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Nachhaltige Entwicklung | Sustainable development | Kundenzufriedenheit | Customer satisfaction | Umweltmanagement | Environmental management | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Umweltbewusstsein | Environmental consciousness | Öko-Produkt | Sustainable product |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10548408.2022.2162657 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014234582