Customers' devaluation in hospitality organizations : a social learning perspective of customer-targeted knowledge hiding behavior
Year of publication: |
2025
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Authors: | Tariq, Hussain ; Almashayekhi, Abdullah Obaid ; Burhan, Muhammad ; Umrani, Waheed Ali ; Akram, Zubair |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 124.2025, Art.-No. 103960, p. 1-13
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Subject: | Devaluation of customers | Leader-member exchange | Moral identity | Social learning theory | Top-down knowledge hiding | Lernende Organisation | Learning organization | Soziale Beziehungen | Social relations | Wissenstransfer | Knowledge transfer | Verhalten in Organisationen | Organizational behaviour | Lernen | Learning | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Soziales Verhalten | Social behaviour | Lernpsychologie | Learning psychology | Konsumentenverhalten | Consumer behaviour |
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