Customers' savings rate and share of wallet : the moderating role of religion and ethnicity/immigrant generation vis-à-vis attitude as mediator
Year of publication: |
August 2018
|
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Authors: | Hamin, Hamin ; Tung, Rosalie Lam ; Baumann, Christoph ; Hoadley, Susan |
Published in: |
Journal of strategic marketing. - Abingdon : Taylor & Francis, ISSN 0965-254X, ZDB-ID 1279794-7. - Vol. 26.2018, 5, p. 400-416
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Subject: | Customer loyalty | savings rate | share of wallet | ethnicity | religion | intra-national diversity | mediation/moderation | Religion | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Sparen | Savings | Sparquote | Propensity to save | Kundenzufriedenheit | Customer satisfaction |
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