Customization bridges the gap between tourist knowledge and satisfaction
Year of publication: |
2015
|
---|---|
Authors: | Lee, Wen-Hwa ; Lin, Jo-Hui ; Lee, Shu-Ju ; Yeh, Ching ; Lee, Fang-I |
Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - Putnam Valley, NY : Cognizant, LLC., ISSN 1083-5423, ZDB-ID 2019463-8. - Vol. 20.2015, 5, p. 475-485
|
Subject: | Customization | Tourist Knowledge | Satisfaction | Fit | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Konsumentenverhalten | Consumer behaviour | Wissensmanagement | Knowledge management | Wissen | Knowledge | Beziehungsmarketing | Relationship marketing | Wissenstransfer | Knowledge transfer |
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