Customizing business processes in web applications
Year of publication: |
2003
|
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Authors: | Rossi, Gustavo ; Schmid, Hans Albrecht ; Lyardet, Fernando |
Published in: |
E-commerce and web technologies : 4th international conference, EC-Web Prague, Czech Republic, September, 2 - 5, 2003 ; proceedings. - Berlin : Springer, ISBN 3-540-40808-8. - 2003, p. 359-368
|
Subject: | Prozessmanagement | Business process management | Digitale Dienste | Web-based service | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Web 2.0-Technologien | Web 2.0 technologies |
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