Dark sides of algorithmic control in app-based gig work : an objectification perspective
Yihao Yang, Ming Chi, Xinhua Bi, Yongshun Xu
| Year of publication: |
2025
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|---|---|
| Authors: | Yang, Yihao ; Chi, Ming ; Bi, Xinhua ; Xu, Yongshun |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 195.2025, Art.-No. 115407, p. 1-12
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| Subject: | Algorithmic control | Coworker support | Organizational objectification | Proactive customer service performance | Self-objectification | Kundenservice | Customer service | Algorithmus | Algorithm | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2025.115407 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015432354