Das innovative Call-Center : Erfolgsstrategien für serviceorientiertes Call-Center-Management
Kirsten Schrick ... (Hrsg.)
| Year of publication: |
1999
|
|---|---|
| Other Persons: | Schrick, Kirsten (contributor) |
| Publisher: |
Düsseldorf : Econ |
| Subject: | Unternehmen | Call Center | Management |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 368 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 3-430-18247-6 |
| Classification: | Marketing ; Dienstleistungen: Sonstiges |
| Source: |
Persistent link: https://www.econbiz.de/10004569793