Data mining for customer service support
| Year of publication: |
2001
|
|---|---|
| Authors: | Hui, S.C. ; Jha, G. |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 4321340. - Vol. 38.2001, 1, p. 1-14
|