Decision making on power customer satisfaction and enterprise profitability analysis using the Analytic Hierarchy Process
Year of publication: |
2012
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Authors: | Medjoudj, R. ; Laifa, A. ; Aissani, Djamil |
Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 50.2012, 17 (1.9.), p. 4793-4805
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Subject: | AHP method | customer satisfaction | economic criteria | electrical energy system | AHP-Verfahren | AHP approach | Kundenzufriedenheit | Customer satisfaction | Elektrizitätswirtschaft | Electric power industry | Energiewirtschaft | Energy sector | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis |
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