Defining IT success through the service catalog : a practical guide about the positioning, design and deployment of an actionable catalog of IT services
[Troy DuMoulin ; Rodrigo Flores ; Bill Fine]
| Year of publication: |
2008 ; 1. ed., 4. impr.
|
|---|---|
| Authors: | DuMoulin, Troy ; Flores, Rodrigo Fernando ; Fine, Bill |
| Publisher: |
Zaltbommel : Van Haren |
| Subject: | Informationstechnik |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] ; Description [gbv.de] |
| Extent: | XII, 104 S. : graph. Darst. 1 CD-ROM, 12 cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-90-77212-96-7 |
| Source: |
Persistent link: https://www.econbiz.de/10009556620