Delivering Customer-oriented Behaviour through Empowerment: An Empirical Test of HRM Assumptions
| Year of publication: |
2001
|
|---|---|
| Authors: | Peccei, Riccardo ; Rosenthal, Patrice |
| Published in: |
Journal of management studies : JMS. - Oxford : Blackwell, ISSN 0022-2380, ZDB-ID 2424976. - Vol. 38.2001, 6, p. 831-858
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