Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market
Year of publication: |
2013
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Authors: | Neuts, Bart ; Romão, João ; Leeuwen, Eveline S. van ; Nijkamp, Peter |
Published in: |
Tourism economics : the business and finance of tourism and recreation. - London : Sage, ISSN 1354-8166, ZDB-ID 1417753-5. - Vol. 19.2013, 5, p. 987-1004
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Subject: | destination loyalty | e-services | ICT | tourist satisfaction | destination management | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Beziehungsmarketing | Relationship marketing | Destinationsmanagement | Destination management | Informationstechnik | Information technology | Tourismusregion | Tourism destination | Tourismusmarketing | Tourism marketing | Electronic Commerce | E-commerce |
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