Designing e-government services : key service attributes and citizens' preference structures
Viswanath Venkatesh; Frank K. Y. Chan; James Y. L. Thong
| Year of publication: |
2012
|
|---|---|
| Authors: | Venkatesh, Viswanath ; Chan, Frank K. Y. ; Thong, James Y. L. |
| Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 30.2012, 1/2, p. 116-133
|
| Subject: | E-Government | E-government | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009515797