Designing memorable guest experiences : development of constructs and value generating factors in luxury hotels
Joern Buehring, Barry O’Mahony
| Year of publication: |
2019
|
|---|---|
| Authors: | Buehring, Joern ; O'Mahony, Barry |
| Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 2.2019, 4, p. 358-376
|
| Subject: | Experiential consumption | Luxury hotels | Loyalty | Value creation | Memorable experiences | Service experience constructs | Luxusgüter | Luxury goods | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Event-Marketing | Event marketing | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Urlaubsverhalten | Holiday behaviour | Kundenwert | Customer value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JHTI-11-2018-0077 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012131591