Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis
| Year of publication: |
2006
|
|---|---|
| Authors: | Mithas, Sunil ; Ramasubbu, Narayan ; Krishnan, M. ; Fornell, Claes |
| Published in: |
Journal of management information systems : JMIS. - Armonk, NY : Sharpe, ISSN 0742-1222, ZDB-ID 8831270. - Vol. 23.2006, 3, p. 97-128
|