Despite unethical retail store practices, consumers at the bottom of the pyramid continue to be loyal
Year of publication: |
February 2016
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Authors: | Gupta, Shruti ; Srivastav, Pratish |
Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 26.2016, 1, p. 75-94
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Subject: | bottom of the pyramid | store loyalty | ethics | subsistence marketplace | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Zielgruppe | Target group | Niedrigeinkommen | Low income | Ethik | Ethics | Entwicklungsländer | Developing countries | Unternehmensethik | Business ethics | Corporate Social Responsibility | Corporate social responsibility | Subsistenzwirtschaft | Subsistence economy |
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