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Using situational crisis communication theory to understand Orlando hotels’ Twitter response to three crises in the summer of 2016
Barbe, Danielle, (2018)
Using situational crisis communication theory to understand Orlando hotels' Twitter response to three crises in the summer of 2016
Chapter 19 Managing and Marketing Tourism Experiences: Extending the Travel Risk Perception Literature to Address Affective Risk Perceptions
Schroeder, Ashley, (2016)