Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Balakrishnan Menon
| Year of publication: |
2019
|
|---|---|
| Authors: | Menon, Balakrishnan |
| Published in: |
Journal of customer behaviour. - Helensburgh : Westburn, ISSN 1475-3928, ZDB-ID 2163005-7. - Vol. 18.2019, 2, p. 131-150
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| Subject: | Website design quality | Website trustworthiness | Website identification | Service product attractiveness | Website service attractiveness quality | Customer satisfaction | Website usage intention | Website | Kundenzufriedenheit | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Digitale Dienste | Web-based service | Innovationsakzeptanz | Innovation adoption | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1362/147539219X15633616548551 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012257458