Determinants for the commitment relationship maintenance between the alumni and the alma mater
Year of publication: |
January-June 2018
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Authors: | Pedro, Ilda Maria ; Pereira, Luis Nobre ; Carrasqueira, Hélder Brito |
Published in: |
Journal of marketing for higher education. - Abingdon [u.a.] : Routledge, ISSN 0884-1241, ZDB-ID 1057705-1. - Vol. 28.2018, 1, p. 128-152
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Subject: | Higher education institutions | alumni | image | satisfaction | commitment | structural equation modeling | Hochschule | Higher education institution | Strukturgleichungsmodell | Structural equation model | Hochschulfinanzierung | Higher education financing | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Absolventen | Graduates | Mitarbeiterbindung | Employee retention |
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