Determinants of customer satisfaction : an empirical study of select Indian (Universal) Banks
Jaspal Singh and Gagandeep Kaur
| Year of publication: |
2011
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|---|---|
| Authors: | Singh, Jaspal ; Kaur, Gagandeep |
| Published in: |
The IUP journal of bank management : IJBM. - Hyderabad : IUP Publ., ISSN 2583-5866, ZDB-ID 2615464-X. - Vol. 10.2011, 1, p. 31-45
|
| Subject: | Indien | India | Kundenzufriedenheit | Customer satisfaction | Universalbank | Universal bank | Dienstleistungsqualität | Service quality | Bank |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009244208