Determinants of mobile bank usage among the bank users in North India
Year of publication: |
2021
|
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Authors: | Srivastava, Shalini ; Vishnani, Sushama |
Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 26.2021, 1, p. 34-51
|
Subject: | Service quality | Continuance intention | Satisfaction | Trust | Mobile banking | North India | Indien | India | Electronic Banking | Electronic banking | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Mobile Business | Mobile business | Innovationsakzeptanz | Innovation adoption | Bank | Mobilkommunikation | Mobile communications |
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