Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Muslim Amin, Kisang Ryu, Cihan Cobanoglu, and Ahmad Nizam
| Year of publication: |
2021
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|---|---|
| Authors: | Amin, Muslim ; Ryu, Kisang ; Cobanoglu, Cihan ; Nizam, Ahmad |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 30.2021, 7, p. 845-870
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| Subject: | affective commitment | e-trust | Hotel website quality | online hotel intentions | social presence | Hotellerie | Hotel industry | Website | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Mitarbeiterbindung | Employee retention | Online-Marketing | Internet marketing | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Emotion | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2021.1899095 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012649552