Determinants of online merchant rating : content analysis of consumer comments about Yahoo merchants
Zhe Qu; Han Zhang; Haizheng Li
| Year of publication: |
2008
|
|---|---|
| Authors: | Qu, Zhe ; Zhang, Han ; Li, Haizheng |
| Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 51654-5. - Vol. 46.2008/09, 1, p. 440-449
|
| Subject: | Einzelhandel | Retail trade | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Bibliometrie | Bibliometrics |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003795589