Determinants of passengers' choice of airline check-in services : a case study of American, Australian, Korean, and Taiwanese passengers
Year of publication: |
2011
|
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Authors: | Lu, Jin-long ; Choi, Jung Kyu ; Tseng, Wen-chun |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 17.2011, 4, p. 249-252
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Subject: | Fluggesellschaft | Airline | Kundenservice | Customer service | Selbstbedienung | Self-service | Konsumentenverhalten | Consumer behaviour | USA | United States | Australien | Australia | Südkorea | South Korea | Taiwan |
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