Determinants of role stress based on employee segmentation : a multinominal logit analysis

Organizations face many challenges and managing role stress has assumed great importance due to its debilitating effects on employees and organizations. The aim of this paper is to identify the determinants of clusters of employees segmented on the basis of role stress experienced at the workplace using empirical data collected from 550 frontline employees of commercial banks of Jammu and Kashmir State (India). Multinomial Logit Regression is used to investigate the impact of organizational, demographic, personality and performance determinants on the clusters of employees using E-Views 6.1and SPSS 14.