Determinants of services co-creation with business customers
Year of publication: |
2017
|
---|---|
Authors: | Jouny-Rivier, Elodie ; Reynoso, Javier ; Edvardsson, Bo |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 2, p. 85-103
|
Subject: | Innovation | Business-to-business services | Commitment | Service co-creation | Kundenintegration | Customer integration | Lieferantenmanagement | Supplier relationship management | Unternehmensdienstleistung | Business services | Dienstleistung | Services | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing | Dienstleistungssektor | Service industry | Dienstleistungsmarketing | Services marketing | Innovationsmanagement | Innovation management |
-
Nuutinen, Maaria, (2014)
-
Service provider - customer interactions : key to success of innovative services
Hoffmann, Antje, (2005)
-
Innovation and growth in KIBS : the role of clients' collaboration and service customisation
Cabigiosu, Anna, (2019)
- More ...
-
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie, (2017)
-
Institutional change and routine dynamics in service ecosystems
Tuominen, Tiina, (2020)
-
Alignment of resources, actors and contexts for value creation
Carrillo, Francisco Javier, (2019)
- More ...