Determinants of sustainable behavior of firms and the consequences for customer satisfaction in hospitality
Julia Koch, Sven-Olaf Gerdt, Gerhard Schewe
| Year of publication: |
2020
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|---|---|
| Authors: | Koch, Julia ; Gerdt, Sven-Olaf ; Schewe, Gerhard |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 89.2020, p. 1-11
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| Subject: | Innovativeness | Customer satisfaction | Manager attitudes | Perceived advantages of sustainable behavior | Structural equation modelling | Sustainable behavior of hotels | Kundenzufriedenheit | Nachhaltige Entwicklung | Sustainable development | Hotellerie | Hotel industry | Strukturgleichungsmodell | Structural equation model | Umweltbewusstsein | Environmental consciousness | Konsumentenverhalten | Consumer behaviour | Deutschland | Germany |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102515 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012293785