Developing a service quality evaluation model for luxurious restaurants in international hotel chains
Jiung-Bin Chin and Chih-Hsin Tsai
| Year of publication: |
2013
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|---|---|
| Authors: | Chin, Jiung-bin ; Tsai, Chih-hsin |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 24.2013, 10, p. 1160-1173
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| Subject: | international hotel chains | luxurious restaurants | service quality | evaluation model | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Gastronomie | Restaurant industry | Luxusgüter | Luxury goods | Kundenzufriedenheit | Customer satisfaction | Bewertung | Evaluation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009793741