Developing an instrument to assess seaport effectiveness in service delivery
Tony Schellinck and Mary R. Brooks (Rowe School of Business, Dalhousie University)
| Year of publication: |
April 2016
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|---|---|
| Authors: | Schellinck, Tony ; Brooks, Mary R. |
| Published in: |
International journal of logistics : research and applications. - Abingdon : Taylor & Francis, ISSN 1367-5567, ZDB-ID 1401605-9. - Vol. 19.2016, 2, p. 143-157
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| Subject: | port performance | effectiveness measurement | service quality | maritime logistics | Dienstleistungsqualität | Service quality | Hafen | Port | Performance-Messung | Performance measurement | Messung | Measurement | Hafenwirtschaft | Port management | Frachtschifffahrt | Cargo shipping | Logistikunternehmen | Logistics provider | Logistik | Logistics | Containerterminal | Container terminal |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/13675567.2015.1059412 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011487795